HP Awards & Honors
Corporate

Company information

HP tops Newsweek Green Rankings of the 500 largest US companies, based on actual environmental performance, policies and reputation. Over the last 50 years, HP has been an industry leader in reducing its impact on the environment. From company carpools in the ‘70s, the worldwide recycling programs and innovative energy-efficient technology today, HP continues our commitment to environmental responsibility.

HP has been selected to receive the 2008 National Leadership Award by Charities @ Work, an alliance of four non-profit federations – including America's Charities, Community Health Charities, Earth Share and Global Impact – all of which were represented in HP’s annual U.S. employee giving campaign.

Goetz Graefe is HP Labs' newest HP Fellow. Graefe, who joined HP in 2007, is currently pursuing research in business intelligence, specifically on improving robustness, reliability and total cost of ownership of HP's business intelligence products. He is one of the most accomplished and influential technologists in the areas of database query optimization and query processing. Details and background provided in the linked article.

John Apostolopoulos, a distinguished technologist and manager of the HP Labs Streaming Media Systems Group, has been chosen as an IEEE Fellow – recognized for his contributions to the principles and practice of video communications and secure media streaming. Details are contained in the URL provided.

HP Senior Fellow R. Stanley Williams – who initiated and leads HP Labs’ research in nanotechnology – has received the prestigious Glenn T. Seaborg Medal, awarded by the UCLA Department of Chemistry and Biochemistry. Details are contained in the URL provided.

HP has been named as a winner of an ASTD BEST award for 2006. This award is given to organizations that demonstrate enterprise-wide success as a result of employee learning and development, which is done by connecting learning and performance to measurable results.

HP has been chosen by Working Mothers Magazine as one of the top 100 companies to work for in 2008. In addition to grooming leaders (women were appointed to a third of all available corporate executive positions last year), HP offers employees flex time and home office options, fitness centers, and online training to help with stress/burnout, setting limits and delegating assignments. Also, salaried employees have unlimited sick time.

HP has received certification from the Service and Support Professionals Association (SSPA) for providing superior technical support and services to business notebook and desktop PC customers in the Americas region. HP is currently the only PC manufacturer with the certification.

HP earned the Excellence in Service Operations certification for 2009 following a comprehensive evaluation of its phone, field service and web service operations for business PC customers. Auditors from the SSPA, together with J.D. Power and Associates, also conducted rigorous reviews of the policies and procedures used in managing HP’s support organization.

Audits of HP’s support operations evaluated a wide range of industry best practices, including executive commitment, talent management, support tools and technology, and operation metrics compared to industry best practices.

The third annual BusinessWeek and J.D. Power & Associates Customer Service Champs Survey special report, ‘Customer Service Champs,’is featured in the March 2, 2009 print issue. You can also access this information on the web using the link we have provided.

Overall, HP received extremely positive scores. HP received high letter scores in both the people and process grades and also received a high service index rating. Top scorers outdid themselves in customer satisfaction this year.

Hewlett-Packared opened eight new customer service centers worldwide this year and also expanded access to Instant Care, the company’s tool that lets company tech support reps remotely control a customer’s desktops.

HP consumer support was honored by the American Business “Stevie” Awards for Best Customer Service Organization for 2008; this validates the company’s recent investments and commitment in consumer technical support – including an enhanced customer support infrastructure, the introduction of several new call centers and a new support agent training pilot program and expanded availability of key technology tools. The American Business Awards are the only national, all-encompassing awards program honoring great performances in business.

Ford Motor Company recently held its Eleventh Annual World Excellence Awards, which recognizes its top suppliers. Hewlett Packard has received the Crystal award for Corporate Responsibility – recognized for their World Leadership in Corporate, Environmental and Social Responsibility – and was the only Information Technology Company recognized. Of the 2,200 suppliers providing services to Ford Motor Company, only 36 were recognized by the Excellence Program. HP values our partnership with Ford Motor Company.

From mainframes to minis to PCs and PDAs, the InfoWorld Hall of Fame chooses the greatest, most enduring computer hardware of all time. Selections derive from the subjective experiences of staffers, contributors, and friends. The hall of famer products are those we generally took for granted as they propelled us to where we are today.

The following HP products have recently been inducted:

Digital Equipment Corp. PDP-11 (1970)-

This venerable line of minicomputers went through many permutations from its introduction in 1970 until its end-of-life in 1997. The PDP-11 declined in the 1980s, running up against its 16-bit limit as the cost of large memory fell.

Digital Equipment Corp. VAX (1977)-

The 32-bit successor to the DEC's PDP-11, the VAX line helped solidify DEC's position as the top minicomputer vendor. The VAX 11/780 introduced in 1977 was a 1-MIPS unit; dozens of iterations followed until VAX gave way to its DEC AlphaServer successors in the 1990s.

Compaq Deskpro 386 (1986)-

In 1986, it was Compaq, not IBM, that introduced the first 386 desktop computer. We recall those solidly built Deskpro 386s running well into the 1990s.

HP ProLiant DL360 G2 (2003)-

HP's DL360 line of 1U rackmount servers became ubiquitous shortly after their release. They offered a big bang for the buck and a small package. Armed with the very stable and easily managed SmartArray RAID controller and a wide variety of possible configurations, they became the Swiss Army knife of modern IT.

The IEEE Milestone in Electrical Engineering and Computing award was presented to HP on April 14, 2009 for the “Development of the HP-35, the first handheld scientific calculator” (which launched in Feb, 1972). The HP-35 was the world’s first handheld-sized scientific calculator. An instant hit, the HP-35 ultimately made the slide rule, which had previously been used by generations of engineers and scientists, obsolete. An IEEE Milestone plaque recording the award will be permanently displayed at HP Labs in Palo Alto, CA, the site where the HP-35 was originally developed.

IEEE established the Electrical Engineering Milestones program in 1983 to honor significant achievements in the history of electrical and electronics engineering. The awarded technologies must have stood the test of time. Currently, there are less than 100 IEEE milestones in existence around the world, among these include Benjamin Franklin’s work with electricity and Volta’s invention of the electrical battery.